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I can not find technical help other than registering for online service at a minimum of $50. There is no error message just no printing. I just need to talk to a service person for questions on what to do next. I printed 190 titles in 2 weeks with no problem. After a 2 week layoff this CW-50 goes through all the printing functions until it comes to the final printing.
Stay away. I have had nothing but trouble with this lousy machine. It only prints when it wants to, and it doesn't want to very often.
The thermal print does not come off.However, if you have Windows Vista look for a unit that supports Vista, as Casio does not appear to have a Vista upgrade for this unit as of yet. If you burn a lot of discs and you don't know whats on them because you didnt label them this is great. Furthermore, they dont return requests on their site (email). This is a thermal printer. Basically it prints a label that you design onto a CD or DVD.
When was the last time a company gave you more than they said they would. Their manual (which is available online -- so I read it before I bought the printer) states: "Number of Prints Per Ink Ribbon Cassette -- Upper or Lower Label Only; Approximately 40 prints -- Upper and Lower Label; Approximately 20 prints". (47 to be exact -- I opened a used ribbon cassette and counted). It does exactly what I bought it to do and does it well. Casio is up front about the number of images. It does its job well.
The ribbons can be bought for $7.00 each (including tax and postage), and since I only print in one "area" (the top) I get close to 50 images from one ribbon. The seven extra prints is an 18% bonus. Prints simple designs. The outside of their retail box states: "Each ink cassette allows printing of up to 40 areas". I'm happy with it. Allows you to work with fonts and is fairly cheap to use.
Comes out to less than 15 cents a CD.
I can't find many gauzy surface CD type ready available in store to print on this machine. Besides broken text printing, the ribbon leaves black smudges on the white surface. Most CD with some printing already on and slightly textured surface does not work at all. Not easy to set-up. White printable surface CD just doesn't work.
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